Printer Hardware Services
Your printers require just as much as care and support as every other piece of technology in your business.
That’s why Renovotec provides a wide range of Printer Hardware Services to ensure that your print hardware remains fully operational.
Printer Hardware Services from Renovotec
From repairs to exchanges, our technicians are ready to provide the expertise and the devices you need to maintain the expectations of your customers. Our Printer Hardware Services come with a variety of SLAs, designed to meet your exact support needs. Our Printer Hardware Services form a part of our extensive Service offering for all our customers.
Contact us today to discuss how we can support your printing operations.
Our Printer Hardware Services – Our SLAs
8-Hour Response
You will receive a fix or replacement printer within an eight-hour window.
4-Hour Response
You will receive a fix or replacement printer within a four-hour window.
NBD Fix
You will receive a fix or replacement printer by the Next Business Day (NBD).
8+8 Fix
Will we respond within eight hours then aim to fix the device within another eight hours.
4+4 Fix
We will respond within four hours then aim to fix the device within another four hours.
Printer Hardware Services from Renovotec.
Field Service
Our Printer Hardware Services are available as a field-based service. Our team of fully certified technicians are ready to visit your premises, assess the fault with the hardware, undertake a fix or coordinate a suitable replacement device. This servicing and maintenance offering ensures your hardware is assessed, fixed or exchanged to ensure a minimum of downtime.
In-House Repairs
Renovotec’s fully certified team of technicians can assess and fix any type of printer, including models that are considered ‘legacy’ or ‘end of life’. If Field Service is not possible, our Repair Centre offers a comprehensive servicing of your devices, including the option for an exchange within your agreed SLA.
This Renovotec Service is available in the United Kingdom, Benelux and APAC region.
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