SOTI XSight – Solving Your Biggest Challenges
SOTI XSight is the world’s first integrated diagnostic intelligence and support solution.
This technology combines diagnostic intelligence with our mobile-first support solution to improve the ROI of your business-critical mobility. Thus enabling organisations to leverage advanced diagnostics to rapidly resolve app and mobile device issues. Organisations can also access customisable device and business data to improve performance and reduce operating costs. Additionally, it also integrates with SOTI MobiControl to give you complete visibility and supercharges it with analysis, support and management tools needed to streamline your business-critical mobile operations.
Key Features:
Operational Intelligence
- Pull metrics behind the performance of your devices to pinpoint the root cause behind critical issues to improve the ROI of devices and apps.
Visualisation
- Access device and business data on the Live View Dashboard to understand your device fleet and efficiently troubleshoot issues.
Advanced Diagnostics
- Remotely troubleshoot devices and document issues by taking screenshots and video recordings of the device for easy first-call resolution.
Incident Management
- Easily create and manage support tickets to quickly address device or app issues.
